Terms & Conditions

📋Introduction

Welcome to 7joya, Bangladesh's dedicated cricket-specialist betting and online casino platform. These Terms & Conditions govern your access to and use of the 7joya website, mobile platform, games, and all related services. By registering an account or by simply browsing our platform, you confirm that you have read, understood, and agreed to these terms in full.

7joya reserves the right to update or modify these Terms & Conditions at any time without prior notice. Material changes will be communicated via email or a notice on the platform. Continued use of the platform after any modification constitutes your acceptance of the revised terms.

✅Eligibility and Registration

To open and maintain an account on 7joya, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your membership:

• You must be at least 21 years of age.
• You must be a resident of Bangladesh or accessing from a jurisdiction where online betting is permitted.
• You must provide accurate, complete, and current personal information during registration, including a valid email address.
• You must not have an existing 7joya account. Multiple accounts per person are strictly prohibited.
• You must not be acting on behalf of another person or as an agent.

7joya employs KYC (Know Your Customer) verification procedures. We may request supporting documents such as a national ID, passport, or utility bill to verify your identity before processing any withdrawal. Failure to provide these documents may result in account suspension.

🔐Account Responsibilities

As a registered member of 7joya, you are solely responsible for all activity conducted through your account. This includes every bet placed, every game session started, and every transaction initiated — regardless of whether you personally authorized the action.

Login Security

You must keep your login credentials — username and password — strictly confidential. Do not share your account details with any third party. 7joya will never ask you for your password via email or phone. If you suspect unauthorized access to your account, contact us immediately at [email protected].

Accurate Account Information

You are obligated to maintain accurate and up-to-date personal information at all times. In particular, the following information must always be correct and current:

• Full legal name as it appears on your national ID or passport.
• Active email address used for account communications.
• Mobile phone number linked to your bKash, Nagad, or Rocket wallet for payment purposes.

💳Deposits, Withdrawals, and Payments

7joya supports convenient digital payment methods widely used in Bangladesh. All financial transactions are processed in Bangladeshi Taka (BDT). The platform accepts deposits and processes withdrawals via bKash, Nagad, Rocket, and Upay, among other supported channels.

Deposit Rules

All deposits must originate from a payment account held in your own name. Third-party deposits are strictly not permitted. 7joya reserves the right to reverse any deposit suspected to originate from a third-party source and may freeze the associated account pending investigation. Minimum deposit thresholds apply and are communicated within the platform's cashier section.

Withdrawal Rules

Withdrawal requests are subject to the following conditions:

• Your account must have successfully completed KYC verification before any withdrawal is approved.
• Withdrawals must be made to the same payment method used for the original deposit where technically possible.
• Bonus funds are subject to wagering requirements before they can be withdrawn. See the Bonuses section below.

Processing times for withdrawals typically range from 1 to 24 hours depending on the payment provider and the volume of requests. 7joya strives to process all legitimate withdrawal requests as quickly as possible, but does not guarantee processing within a specific timeframe in all circumstances.

🎁Bonuses and Promotions

7joya periodically offers bonuses, free spins, cashback offers, and promotional campaigns to eligible players. All bonuses and promotions are subject to specific terms which supersede these general Terms & Conditions in the event of any conflict. The following general principles apply to all bonus offers:

• Welcome bonuses are available to new players on their first qualifying deposit only.
• All bonuses carry a wagering requirement (rollover) that must be met before any associated winnings can be withdrawn. The applicable rollover multiplier is stated on each promotion page.
• 7joya reserves the right to withdraw, amend, or expire any bonus offer at any time without prior notice.
• Bonus abuse, including but not limited to creating multiple accounts to claim the same offer, will result in immediate account termination and forfeiture of all balances.

Free spins awarded as part of a promotion are subject to the same general wagering conditions unless the specific promotion terms state otherwise. BPL and IPL cricket betting promotions may carry separate terms and are governed accordingly.

🚫Prohibited Activities

The following activities are strictly prohibited on the 7joya platform. Engaging in any of these activities constitutes a serious breach of these Terms & Conditions and may result in immediate account termination, forfeiture of funds, and reporting to relevant authorities:

• Using automated bots, scripts, or software to manipulate game outcomes, exploit system vulnerabilities, or gain an unfair advantage.
• Opening multiple accounts to circumvent limits, claim duplicate bonuses, or evade any restriction applied to your account.
• Engaging in money laundering, fraudulent transactions, or any form of financial crime through the platform.
• Providing false, misleading, or incomplete identity information during registration or KYC verification.
• Accessing the platform from a jurisdiction where online gambling is prohibited by law.

7joya actively monitors accounts for suspicious activity. Any account found to be engaged in the above activities will be suspended without prior notice, and all funds within the account may be withheld pending investigation.

🛡️Responsible Gaming

7joya is committed to promoting responsible gaming among all its users. We provide a range of tools designed to help players manage their betting activity and maintain control over their spending. These tools include deposit limits, session time reminders, temporary cool-off periods, and self-exclusion options for players who feel they need a longer break from gambling.

If you believe that your gambling is no longer under your control or is causing financial, emotional, or social harm to you or those around you, we strongly encourage you to contact our support team immediately. All responsible gaming requests are handled with complete confidentiality.

©️Intellectual Property

All content published on the 7joya platform — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, and software — is the property of 7joya or its content providers and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, modification, or public display of any platform content is strictly prohibited without prior written consent from 7joya.

The 7joya name, logo, and all associated brand elements are trademarks of 7joya. Use of any 7joya trademark without express prior written permission is prohibited and may constitute trademark infringement under applicable law.

⚖️Limitation of Liability

To the fullest extent permitted by applicable law, 7joya shall not be liable for any of the following losses or damages arising from your use of the platform:

• Financial losses resulting from gambling activity, including but not limited to lost wagers, unsuccessful bets, and unfavorable game outcomes.
• Service interruptions, technical faults, or downtime caused by factors outside 7joya's direct control, including third-party server failures or internet connectivity issues.
• Loss of profits, business, data, goodwill, or any indirect or consequential loss arising from your use of, or inability to use, the platform.

Nothing in these Terms & Conditions limits or excludes 7joya's liability for fraud, gross negligence, willful misconduct, or any other liability that cannot be excluded by applicable law. If you have a complaint, contact [email protected] and we will endeavor to resolve the matter fairly and promptly.

📝Amendments to These Terms

7joya may revise these Terms & Conditions at any time to reflect changes in legal requirements, platform features, payment methods, or business practices. When we make material amendments, we will provide notice through the platform's notification system or via email. Minor editorial corrections may be made without notice.

Your continued use of the 7joya platform following the posting of any revised Terms & Conditions constitutes your acceptance of those changes. It is your responsibility to review these terms periodically. If you do not agree to the revised terms, you must cease using the platform immediately.

🌐Governing Law and Disputes

These Terms & Conditions shall be interpreted and governed in accordance with principles of fair play and transparent operation. 7joya operates as a safe and reliable platform committed to SSL encryption, fair play standards, and the protection of its users. In the event of any dispute between a user and 7joya, both parties agree to first attempt resolution through direct negotiation via our support channel at [email protected] before pursuing any other avenue.

✉️Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, our support team is available around the clock to assist you. We aim to respond to all inquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email: [email protected]